Privacy Policy

Last updated: 22 July 2026

Pharmacy Weight Loss Droylsden | GPhC Registered Online Pharmacy | GPhC No. 9012511
Effective Date: July 2026

Your privacy matters to us. This policy explains how Pharmacy Weight Loss Droylsden collects, uses, and protects your personal and medical information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Droylsden is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Droylsden and across the UK. We are the data controller responsible for your personal information collected through our services.

2. What Data We Collect

When you use our services, we may collect the following categories of information:

Personal details: Full name, date of birth, address, email address, and phone number
Health and medical information: Weight, BMI, medical history, current medications, and any conditions relevant to weight loss treatment
Payment information: Billing details processed securely through our payment provider
Consultation data: Responses to clinical questionnaires and pharmacist assessment records
Technical data: IP address, browser type, device information, and website usage data collected via cookies

3. How We Use Your Data

We use your data for the following purposes:

To assess your suitability for weight loss treatment and provide clinical consultations
To dispense and deliver approved medication, typically within 1 working day of pharmacist approval
To maintain accurate patient records as required by pharmacy regulations
To communicate with you regarding your orders, treatment progress, and any clinical concerns
To comply with legal and regulatory obligations, including GPhC standards
To improve our services and website experience

Our lawful bases for processing include the performance of a contract, legal obligation, and the processing of special category health data for the provision of healthcare services.

4. Cookies

Our website uses cookies to enhance your browsing experience and help us understand how visitors use our site. Cookies are small text files stored on your device. We use:

Essential cookies: Required for the website to function correctly
Analytical cookies: To monitor website traffic and improve performance
Preference cookies: To remember your settings and choices

You can manage or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect website functionality.

5. Sharing Your Data with Third Parties

We do not sell your personal data. We may share your information only where necessary with trusted third parties, including:

Delivery partners: To fulfil and dispatch your medication orders
Payment processors: To handle transactions securely
IT and hosting providers: Who support the operation of our systems
Regulatory bodies: Such as the GPhC, NHS, or law enforcement where legally required
Your GP or other healthcare professionals: Where clinically necessary or with your consent

All third parties are required to handle your data securely and in compliance with UK data protection law.

6. Data Retention

We retain patient records for a minimum of 8 years in accordance with NHS and pharmacy regulatory guidelines. Financial records are kept for 6 years. After the applicable retention period, data is securely deleted or anonymised.

7. Data Security

We take the security of your data seriously. We use appropriate technical and organisational measures, including encryption and secure servers, to protect your personal and medical information from unauthorised access, disclosure, or loss.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access the information we hold about you, the right to correct inaccurate data, the right to request deletion where applicable, the right to restrict or object to processing, and the right to data portability. To exercise any of these rights, please contact us using the details below. We will respond promptly and in accordance with our obligations under data protection law.

9. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to make a data-related request, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Droylsden
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last updated in July 2026 and will be reviewed regularly to reflect any changes in law or our practices.